1. Information We Collect
Information You Provide:
- Email address
- Photos of yourself (3-6 images)
- Hair preferences (color, texture, style preferences)
- Physical attributes (eye color, skin tone)
- Payment information (processed securely by Stripe - we never see your full card details)
Information Collected Automatically:
- Device information (browser type, device type, operating system)
- IP address and general location (city/country level)
- Pages you visit and actions you take on our site
- How you found us (referral source)
2. How We Use Your Information
We use your information to:
- Generate your personalized hairstyle images using AI
- Send you your results via email
- Process your payment securely
- Send order confirmations and service updates
- Provide customer support when you contact us
- Improve our AI and service quality
- Analyze site usage to improve user experience
- Send occasional promotional emails (you can unsubscribe anytime)
3. Your Photos & AI Processing
Your photos are private. We use your uploaded photos solely to generate your hairstyle visualizations. Your photos are:
- Stored securely on encrypted servers
- Never sold, shared with third parties, or used for marketing
- Not used to train AI models without explicit consent
- Automatically deleted after 30 days
- Only accessible by authorized personnel for technical support
Generated hairstyle images are also deleted after 30 days. You can download your images anytime within this period.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your experience. See our Cookie Policy for details.
Specifically, we use:
- Google Analytics (GA4) - to understand site traffic and user behavior
- Google Tag Manager - to manage tracking scripts
- Facebook Pixel - to measure ad performance and show relevant ads
- Stripe - to process payments securely
You can opt out of tracking by adjusting your browser settings or using privacy tools.
5. Third-Party Services
We work with trusted partners to provide our service:
Stripe - Payment processing
They handle your payment securely. We never see your full card number.
Google (Analytics, Tag Manager) - Site analytics
Helps us understand how users interact with our site.
Facebook - Advertising
We use Facebook Ads to reach potential customers. If you found us through a Facebook ad, Facebook may track your visit.
Email Service Provider - Transactional emails
To send you order confirmations and results.
These services have their own privacy policies. We only share information necessary for them to provide their service.
6. Data Security
We take security seriously. Your data is protected with:
- SSL/TLS encryption for all data transmission
- Secure cloud storage with encryption at rest
- Regular security audits and updates
- Limited access to personal data (only authorized staff)
- Secure payment processing through Stripe (PCI-DSS compliant)
While we use industry-standard security measures, no online service is 100% secure. Use strong passwords and keep your account information private.
7. Your Rights
You have the right to:
- Access your data - Request a copy of the information we have about you
- Delete your data - Request deletion of your photos and personal information
- Correct your data - Update incorrect information
- Opt out of emails - Unsubscribe from promotional emails anytime
- Opt out of tracking - Disable cookies in your browser
To exercise these rights, email support@glimpse.fit. We'll respond within 7 business days.
8. Data Retention
We retain your data as follows:
- Photos & Generated Images: 30 days, then permanently deleted
- Email & Order Info: Retained for customer support and legal compliance (typically 2 years)
- Analytics Data: Anonymized and stored for service improvement
You can request early deletion of your data anytime by emailing us.
9. Children's Privacy
Glimpse is not intended for users under 18. We do not knowingly collect information from minors. If we discover we've collected data from someone under 18, we'll delete it immediately.
10. International Users
Glimpse operates from the United States (Delaware). If you're accessing our service from outside the US, your data may be transferred to and stored in the US. By using our service, you consent to this transfer.
11. California Privacy Rights (CCPA)
If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Know what personal information we collect and how we use it
- Request deletion of your personal information
- Opt out of the sale of personal information (we don't sell your data)
- Non-discrimination for exercising your rights
To exercise these rights, email support@glimpse.fitwith "CCPA Request" in the subject line.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted. We'll notify you of significant changes via email. Continued use of Glimpse after changes means you accept the updated policy.
13. Contact Us
Questions about privacy or your data?
Email: support@glimpse.fit
We'll respond within 2 business days.